Q & A:
Q1. Is the screen square or round?
A1. The interface is Round as pictures,but the screen is square.
Q2.Will this watch show push notifications? whatsapp,email, facebook.
Q3. Why there is bubble on the screen?
A3. There are totally 2 fillms protection on the screen, if you find a bubble, please remove the two films
Q4.Can I change the strap of the smart watch?
A4.Yes !You can buy extra strap from our store
Q5.Is the time always on or only when you push a button?
A5.When you raise your hand, the screen will bright.
Q6.Why they say you send a wrong item not as describtion ?
A6.We are really ashamed that we made a mistake when process parcel ,and 8 customers receive the wrong watch ,but please don’t worry .We have solve the problem and everything is ok now!
Q7. What kind of languages does Q8 Smart Watch support ?
A7.Chinese, Japanese, Korean, Dutch,English, French, Russian, German, Portuguese, Portuguese, Italian, Romanian ,these languages are supported in APP(H Band) .
There are two languages for manual on the box , they are English and Chinese, we have digital manual with language French, Russian, German, Italian,if you need,please contact our Facebook page Rundoing,we will send you .Besides, for message reminder, it support any languages ,it synchronize with your mobile phone languages !
Q8.Hello, is it possible to adjust the brightness because you can not read the screen outside?
A8.Brightness can not be adjusted.
Q9.What is the Android APP called on Play Store ?
A9.App “H Band”
Q10.Can I wear this watch to swim and take shower ?
A10.You can wear it to swim ,it is waterproof, but can not wear to take a shower, the hot water comes with steam,it will destory the watch!
Q11.What phones is this watch compatible with ?
A11.It is compatible with IOS iphone 4s and above, Android 4.4 and above
Q12.When will you process my parcel ?
A12.Generally speaking, we will process parcels in 24 hours ,no more than 72 hours
Q13.What is the delivery time ?
A13.Parcels sent by Aliexpress standard shipping,estimated Time:
Poland (10-15 days), Brazil (30-40 days), Russia (9–20 days), France (9-15 days), Korea (3-9 days), Netherlands (10-15 days),
United Stated (10-20 days), Turkey (10-20 days), Spain (10-15 days), United Kingdom (10-15 days).
Q14.I am a brazil customer, do I need to pay VAT/Taxes ?
A14.As the Brazil postal made a temporary announcement in 15th September, all the parcels processed by Brazil customs should charge 15 reais ,buyers has to pay extra 15BRL to customs
|If you can’t connect watch with phone via Bluetooth, please open your phone’s GPS function.|